FAQ
📦 Do you offer same-day delivery?
🛍️ What if I receive a damaged or defective product?
💰 Do you offer refunds?
📦 Do you offer same-day delivery?
📦 Do you offer same-day delivery?
Yes! We proudly offer same-day flower delivery on orders placed before our daily cut-off time. Whether it's a last-minute birthday, an anniversary surprise, or a sympathy arrangement—we make sure your flowers arrive fresh and on time.
📍 Are you a local florist?
Yes, we are a locally-owned flower shop with a passionate team of floral designers who create each arrangement by hand. We’re proud to serve our community with personal service and fresh, high-quality blooms.
🕊️ Do you handle weddings or funerals?
Yes. We specialize in both wedding flowers and sympathy arrangements. Whether you're planning a big celebration or honoring a loved one, our team will guide you through the process with care and professionalism.
🛍️ What if I receive a damaged or defective product?
💳 What payment methods do you accept?
We accept all major credit/debit cards 💳, PayPal, Apple Pay, and Google Pay.
Your payment is secure and encrypted.
🔄 Can I cancel or change my order?
Yes — within the first 6 hours of placing it.
After that, we start processing fast to ship it to you ASAP.
💰 Do you offer refunds?
💰 Do you offer refunds?
Yes! We have a 30-day money-back guarantee on all products.
If you’re not happy, we’ll make it right.
🕵️♂️ I didn’t get a confirmation email — what should I do?
Check your spam or promotions folder. If it’s not there, email us at support@salemfloristshops.com and we’ll help right away.
🤝 Still need help?
We’re always here.
📧 support@salemfloristshops.com
📱 (786) 918-3304
We respond within 24 hours, Monday to Friday.