FAQ

📦 Do you offer same-day delivery?

📦 Do you offer same-day delivery?

Yes! We proudly offer same-day flower delivery on orders placed before our daily cut-off time. Whether it's a last-minute birthday, an anniversary surprise, or a sympathy arrangement—we make sure your flowers arrive fresh and on time.

📍 Are you a local florist?

Yes, we are a locally-owned flower shop with a passionate team of floral designers who create each arrangement by hand. We’re proud to serve our community with personal service and fresh, high-quality blooms.

🕊️ Do you handle weddings or funerals?

Yes. We specialize in both wedding flowers and sympathy arrangements. Whether you're planning a big celebration or honoring a loved one, our team will guide you through the process with care and professionalism.

🛍️ What if I receive a damaged or defective product?

💳 What payment methods do you accept?

We accept all major credit/debit cards 💳, PayPal, Apple Pay, and Google Pay.

Your payment is secure and encrypted.

🔄 Can I cancel or change my order?

Yes — within the first 6 hours of placing it.

After that, we start processing fast to ship it to you ASAP.

💰 Do you offer refunds?

💰 Do you offer refunds?

Yes! We have a 30-day money-back guarantee on all products.

If you’re not happy, we’ll make it right.

🕵️‍♂️ I didn’t get a confirmation email — what should I do?

Check your spam or promotions folder. If it’s not there, email us at support@salemfloristshops.com and we’ll help right away.

🤝 Still need help?

We’re always here.

📧 support@salemfloristshops.com
📱 (786) 918-3304

We respond within 24 hours, Monday to Friday.